Answers before you launch
Get direct answers about setup, languages, integrations, calls, and controls.
Start with the questions teams ask most often while evaluating Sauti, then follow the relevant guide when you need implementation depth.
Quick answers Buyers, operators, and builders
Browse setup answers SetupHow quickly can I create a first agent?+
You can create an agent from a template, complete the required business details, choose a compatible voice, connect the needed tools, and run a test call before activation.
- Templates provide operating structure
- Readiness highlights missing required details
- Activation follows successful configuration and testing
Languages and voiceWhich languages can an agent use?+
Language support belongs to each saved agent and its managed provider binding. Sauti prepares compatible voice and speech behavior for every enabled language.
- Configure only languages the workflow is ready to serve
- Use language-appropriate managed voices
- Test real names, numbers, and caller phrasing
IntegrationsCan Sauti book appointments and update other systems?+
Yes. Agents can use explicitly enabled calendar, CRM, webhook, or provider tools within workspace-scoped policies and confirmation rules.
- Connections belong to the workspace
- Tool enablement belongs to the agent
- Consequential actions require the configured confirmation
Security and dataHow does Sauti protect workspace data?+
Customer records are tenant-scoped, provider credentials are encrypted at rest, and signed public callbacks are validated before processing.
- No API response exposes stored secrets
- Recordings follow explicit consent controls
- Operational events remain traceable
