Appointment BookingCheck availability and book calendar slots during calls.Customer ServiceAnswer common questions and escalate complex calls.Lead QualificationCapture caller intent, urgency, budget, and contact details.Human TransferRoute sensitive calls to the right person with context.Multilingual Call HandlingDetect language and respond naturally across supported languages.After-Hours AnsweringKeep booking and support available when the team is offline.

Voice InfrastructureTwilio call handling, media streams, status callbacks, and carrier-grade routing.Speech & VoiceDeepgram, ElevenLabs, Intron, and provider routing for multilingual calls.AI ModelsOpenAI, Gemini, Spring AI, prompt construction, and tool calling.CalendarsGoogle Calendar, Calendly, and custom booking webhooks.Business ToolsHubSpot, Salesforce, Slack, Pipedrive, Notion, and team workflows.Developer ToolsREST APIs, OpenAPI docs, signed webhooks, and tenant tools.

Clinics & HealthcareBook appointments, answer front-desk questions, and escalate sensitive calls.Salons & BeautyHandle booking requests, reschedules, reminders, and service questions.Real EstateQualify buyers, capture property interest, and schedule viewings.Professional ServicesRoute inquiries, book consultations, and collect intake details.EducationAnswer admissions questions, schedule callbacks, and route department inquiries.Local BusinessesNever miss after-hours calls, new leads, or appointment requests.

DocumentationPlatform concepts, setup guides, agent configuration, and deployment notes.API ReferenceREST endpoints, DTOs, OpenAPI docs, and webhook contracts.BlogProduct updates, voice AI patterns, booking automation, and implementation guides.Case StudiesHow teams use Sauti to answer more calls and convert more bookings.FAQsAnswers about compliance, billing, integrations, customization, and support.SecurityTenant isolation, encrypted credentials, signature validation, and operational controls.

Pricing Start pilot

Integrations

Voice Infrastructure

Twilio call handling, media streams, status callbacks, and carrier-grade routing.

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Integrations Ready

Inbound callTwilio webhook

Media streamWebSocket audio

Status callbackDuration + outcome

Call SIDCA_82f...liveSignature validated

Twilio webhooks

Media stream control

Authoritative status callbacks

Connected stack

Voice Infrastructure connects carrier calls to the Sauti agent runtime.

This destination explains how inbound calls enter the system, how media streams are handled, and how Twilio status events update final duration, outcome, and recording references.

01Validate Twilio request

02Open media stream

03Track call lifecycle

04Persist final status

Related destinations

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